Contact Us
Get in Touch with LunoHouse
We’re here to help.
Whether you have questions about an order, shipping, products, returns, or general inquiries, our customer support team is ready to assist.
Customer Support
Email:
cs@LunoHouse.com
Business Hours (USA Customer Support):
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed
Company Information
Operating Company:
Sparkup LIMITED
Registered Address:
FLAT/RM A, 9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK, HONG KONG
Need Help With?
✓ Order Status
✓ Shipping Questions
✓ Returns & Refunds
✓ Product Information
✓ Account Support
✓ General Inquiries
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Before Contacting Us
To help us assist you faster, please include:
- Full Name
- Order Number (if applicable)
- Email Address used for purchase
- Brief description of your inquiry
Thank you for shopping with LunoHouse.
LunoHouse
Your Home for Everyday Shopping.